Organizing information is a challenge for many companies: Data is often unstructured, and searching through documentation or product catalogs takes time. AI-supported solutions make it possible to automatically generate structured questions and answers from defined sources, validate them and transfer them to a knowledge database. Find out here how companies can use AI to optimize their internal reference works, self-service portals and support processes.

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Many products mean many customer inquiries - and often long waiting times for support. An AI-supported chatbot makes it possible to answer technical questions quickly, precisely and comprehensibly. The targeted use of structured data significantly reduces the workload for sales and support. Find out here how companies can use AI to make their support processes more efficient.

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Listening to and manually documenting voicemails costs valuable time. With an AI-supported solution, voice messages can be automatically converted into text and processed in a structured manner. This ensures more efficient processes and faster processing of customer inquiries. Find out here how companies can use AI to optimize their customer communication.

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Digital assistants are revolutionizing the way we interact with software applications by enabling user-centered and efficient use. They provide a modern solution to the challenges posed by increasingly complex software systems, and they open up new opportunities for companies to increase the productivity of their employees and improve user satisfaction. From automating repetitive tasks to providing contextual support when things go wrong, digital assistants are an indispensable part of the digital transformation. Find out how digital assistants optimize user experience and increase efficiency

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Manual processing of business cards is often time-consuming and prone to errors. With our locally executable business card scanner, this process is automated through the use of optical character recognition and natural language processing. The extracted data is validated and structured in JSON format – ideal for easy further processing. Find out how this solution increases efficiency and revolutionizes information retrieval.

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The ISO 26262 standards are essential for the development of safety-related functions, but are complex to implement. The FuSaGPT chatbot simplifies working with these standards by providing users with fast, accurate and contextual answers to their questions. Find out how modern NLP technologies and an intelligent chatbot architecture make it easier to access safety-critical information.

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It takes time to efficiently categorize, process and forward incoming sales emails to the right people – but not anymore. With AI, unstructured data from emails can be converted into structured information in seconds to trigger follow-up actions. Find out how AI solutions drastically reduce manual effort and optimize sales processes.

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In a current project, we are developing an AI-based extension for the test automation solution EXAM: By using NLP (Natural Language Processing) techniques, an assistant will simplify workflows, enable quick access to important functions, and shorten the learning curve when onboarding new users via a dialog interface. The chatbot will thus support users in their day-to-day testing tasks. It is based on language models such as OpenAI's GPT models, combined with techniques such as prompt engineering and graph retrieval augmented generation (GRAG) to ensure accurate and contextual responses. The assistant also accesses data and information from the respective EXAM model to provide personalized support for users.

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Companies are often faced with the challenge of making processes more efficient in order to reduce costs. AI-based solutions provide powerful support here: they can analyze complex relationships and thus automate complex recurring tasks to ensure the continuous optimization of workflows. Find out how AI technologies can save time and enable data-based decision-making.

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Industry-specific standards such as ISO and DIN are often complex and difficult to access. A digital assistant for various standards offers companies a modern solution for quickly finding information, answering questions precisely and facilitating the handling of these standards. Find out how AI technologies can simplify access to norms and standards and increase efficiency.

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